The Bestselling Technical Writer:

An Oxymoron?

helen fawcett

Helen Fawcett,
SAP SE,
Germany

Share url: j.mp/im08

People sometimes read novels.

A bestseller formula?

Different approaches in technical writing

"No one ever asks about the language."


Source: On writing : a memoir of the craft / by Stephen King

"The bestselling technical writer is an oxymoron."


Source: Helen Fawcett (March 2017)

‘Twas brillig, and the slithy toves
Did gyre and gimble in the wabe;
All mimsy were the borogoves,
And the mome raths outgrabe.


Source: Through the Looking-Glass, and What Alice Found There (1871) / by Lewis Carroll (Jabberwocky)

Source: Wikipedia / Gostak

For Joy has no illusions of a break;
She brooks many ill fusions of extremes,
And shares her light ‘till few suns could compete;
Her binding love makes twos ones and keeps peace.

But this affliction sure thy heart inflame
he in silence come and assistance bring
then comes a small bright spark comes wandering
sorrows for him you gave that love once came.

"[...] natural language generation (NLG) systems [...] start with a well‐controlled and unambiguous picture of the world rather than arbitrary pieces of text. "


Source: Practical Artificial Intelligence For Dummies®, Narrative Science Edition (2015) / by Kris Hammond

Source: Facebook

"The intelligent use of technology is nothing new in technical writing and translation."


Source: Helen Fawcett (October 2017)

"Ideally, an automatic system is needed which can [...] furnish information on demand."


Source: A Business Intelligence System / by H.P. Luhn (published in 1958)

" Rather than learning about ourselves by studying our constructs, perhaps we should make the attempt to comprehend what our constructs are up to by looking into what we ourselves are up to."


Source: The Android and the Human (essay) / by Philip K. Dick February 1972

Thank Thank Thank Thank Thank
you. you. you. you. you.

Contact information:
Helen Fawcett
UA Development Architect
Walldorf, Germany
helen.fawcett@sap.com
helenfawcett.com

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