Process Optimization Articles

Enterprise Social Networking

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As companies have extended their operations across the globe, the technology for facilitating collaboration across geographical boundaries has improved both in terms of the tools available and their usability. Online collaboration tools and enterprise social networks seemingly represent the ultimate solution for increasing productivity in distributed teams.

Shape Up to Ship Out – How to Clean Up Your Source Documentation for Effective Localization

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Creating good technical documentation requires the ability to apply structure and clarity to complex information. Even when various quality checks have been performed, the act of translating the documentation often uncovers a variety of problems. Content that is poorly prepared for localization into one or even more languages typically ends up costing more time and […]


Copyright © 2017 Helen Fawcett
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  • In a nutshell, I optimize user interface text such as control labels and create on-screen instructions and help documentation for developers & customers. | Helen works as a user assistance lead at SAP SE.