Customer Orientation Articles

Mentoring for Millennials

03 27

Mentoring is nothing new: there will always be a need for people with knowledge, expertise, and experience (mentors) to train others who are just starting out on their career. These days, millennials, also known as Generation Y, are getting a lot of attention; they will soon dominate the workplace and are allegedly reinventing the world. But can existing mentoring models keep up with this generation’s needs?

Enterprise Social Networking

11 13

As companies have extended their operations across the globe, the technology for facilitating collaboration across geographical boundaries has improved both in terms of the tools available and their usability. Online collaboration tools and enterprise social networks seemingly represent the ultimate solution for increasing productivity in distributed teams.

Information Development

Copyright © 2019 Helen Fawcett | Made with ♥ and 💀.
  • In a nutshell, I optimize user interface text such as control labels and create on-screen instructions and help documentation for developers & customers. | Helen works as a user assistance lead at SAP SE.