The Bestselling Technical Writer:
An Oxymoron?

Within five to eight years, our jobs will be taken by algorithms backed by huge databases with a humanized UI that speaks to you, that is, a digital assistant...

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Mentoring for Millennials

03 27

Mentoring is nothing new: there will always be a need for people with knowledge, expertise, and experience (mentors) to train others who are just starting out on their career. These days, millennials, also known as Generation Y, are getting a lot of attention; they will soon dominate the workplace and are allegedly reinventing the world. But can existing mentoring models keep up with this generation’s needs?

Enterprise Social Networking

11 13

As companies have extended their operations across the globe, the technology for facilitating collaboration across geographical boundaries has improved both in terms of the tools available and their usability. Online collaboration tools and enterprise social networks seemingly represent the ultimate solution for increasing productivity in distributed teams.

Effective Rhetoric, Effective Writing: Parallelism in Technical Communication

01 24

When two or more concepts are logically equal, the same grammatical structure can be repeated to improve writing style and readability, for example, “Reading is to the mind what exercise is to the body.” . In grammar and rhetoric, we speak of parallelism, and this technique lends itself to technical communication.

Copyright © 2018 Helen Fawcett
  • In a nutshell, I optimize user interface text such as control labels and create on-screen instructions and help documentation for developers & customers. | Helen works as a user assistance lead at SAP SE.