Enterprise Social Networking
Empowering Technical Communicators, Connecting with Customers

For technical communicators in particular, integrating the use of social collaboration tools in their daily work could empower them like never before and allow them to serve customers better.

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Effective Rhetoric, Effective Writing: Parallelism in Technical Communication

01 24

When two or more concepts are logically equal, the same grammatical structure can be repeated to improve writing style and readability, for example, “Reading is to the mind what exercise is to the body.” (1). In grammar and rhetoric, we ...

What Is Technical Writing?

01 10

Technical communication is not just one discipline or one profession, but many, which requires a wide range of skills. The main skill associated with technical communication, and perhaps the easiest aspect to explain to someone who is not so familiar ...

From Translator to Localization Manager

01 9

When I first started translating professionally in the mid-90s, computer-assisted translation (CAT) was still somewhat of a novelty. Doubting Thomas's, who were only used to translating Word documents and relied on "feeling" to translate complex concepts, dismissed the use of ...

Copyright © 2016 Helen Fawcett
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  • In a nutshell, I optimize user interface text such as control labels and create on-screen instructions and help documentation for developers & customers. | Helen works as a Senior Information Developer at SAP AG.